Terms of service | river peak

Shop Name	river peak Co., Ltd.
Sales company name (company name)	river peak Co., Ltd.
Owner Name	Yuzuru Morimoto
Location	3F 2-10-28 Nakano-Kita Itami Hyogo JAPAN 664-0029
Contact	Please contact us from the contact form.
Telephone	072-703-7728
Selling price	Product prices are displayed on each product screen.
Payment method	[Credit card payment] ・VISA, Mastercard, AmericanExpress ・No fees will be borne by the customer.
Product purchase method	Add the product you want to purchase to the cart, proceed to purchase, and pay to complete the purchase.
Product delivery time	・In the case of payment by credit card, Orders placed by 9:00 am on weekdays → For items in stock, We will ship within 1-2 business days (excluding weekends and holidays). (The number of days it takes to deliver the product varies depending on your area.)
Costs other than product charges	【Cost by payment】 [Various credit card payments] ・The shipping fee will be added to the purchase price. 【postage】 FEDEX or UPS (I will notify you of the shipping cost later.)
Returns / Cancellations	[About initial defective products]・If the delivered product is determined to be defective, we will replace it with a new product. ・The initial defect exchange period will be one week after the product arrives. After a week, let it be repaired “We will receive it, so please check the product as soon as possible after it arrives.” ・If the customer confirms the initial failure of the product, please contact us immediately. ・If it is determined to be an initial defect, we apologize for the inconvenience, but please return it to us by cash on delivery. ・We will send you a new product as soon as we can confirm the initial defect.[About returns due to customer’s convenience] Regarding [return] [exchange] of products due to customer’s convenience, we will accept only in the following cases.Before the customer unpacks (unopened) and within one week from the delivery date (Please refrain from opening the package.) [For returns] ・The customer is responsible for the return shipping fee from the customer to our company. ・Refunds to the customer will be made by bank transfer to the customer’s bank account. * At this time, the transfer fee and the shipping fee from our company will be deducted from the refund amount. [For exchange] ・The customer is responsible for the return shipping fee from the customer to our company. ・The shipping fee for the replacement product to the customer will be cash on delivery. ・If there is a refund for the difference, it will be transferred to the customer’s bank account. * At this time, the transfer fee will be deducted from the refund amount.

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